1. Start with the workflow, not the feature list
Bosseo describes Custom Software as software built around the way a firm works, including client portals, intake tools and internal dashboards. That makes workflow definition the first decision. Document who begins the task, which information is collected, where it is re-entered, who approves the next step and what happens when something is missing. A Lathrop firm may serve clients across San Joaquin County or beyond; the relevant local fact is the firm’s service geography, not an assumption about what residents need. The Lathrop city population estimate is 35,052 for the 2020–2024 ACS five-year period, with a margin of error of 47. That figure provides municipal context only. It does not establish legal demand, case volume or software requirements.
Recommended approach
Bring one recurring process to the consultation in plain language. Ask Bosseo to map the current steps and identify whether a small tool, an existing product or no new software is the better answer.
