What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page lists client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and integrations between existing systems as examples. The appropriate scope depends on your firm’s workflow and requirements.
Do we need a technical requirements document before contacting Bosseo?+
Bosseo says you can describe the annoyance in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring enough detail to explain the people, systems, data and outcome involved.
Can Bosseo connect a proposed tool to our existing systems?+
Bosseo describes custom tools connected to a firm’s website, intake and dashboard, and its page refers to CRM, case-management and marketing-stack integrations. A particular connection must be reviewed against your systems, access requirements, data definitions and failure-handling needs.
Who hosts and maintains the custom tool?+
Bosseo’s public page says it hosts and maintains the tools it builds, describes dedicated-server hosting, and says updates, fixes and improvements continue after launch. Ask during consultation for the specific hosting, access, backup, recovery and maintenance terms for your proposed build.
How should our firm evaluate whether the build works?+
Use acceptance criteria based on real staff tasks. Test required inputs, destinations, permissions, duplicate or incomplete records, exception notices and the next assigned action. A successful review should demonstrate the agreed workflow rather than rely on a general claim that the software is complete.
Should we build custom software or use an existing legal product?+
Choose an existing product when it matches the problem and control requirements. Consider custom software when the firm is maintaining workarounds or manual connections that a focused build could address. Bosseo’s page presents the consultation as a place to determine whether custom software is appropriate, including the possibility that it is not.