Start with the journey, not the client’s memory
A person may remember finding a firm through Google, but that answer can omit the landing page, an earlier visit, a later return and the point at which the person called. Bosseo’s public Lead Attribution page describes records containing the channel, referrer, landing page, device, session detail and intake answers. For a firm serving Lamont, the relevant review is whether those fields identify the paths associated with Lamont-focused pages or other pages used by people seeking service in Kern County. The Lamont population estimate does not establish how many people search for legal help or how many will contact a firm.
Recommended approach
Review whether your reporting can distinguish a specific journey from a broad source label such as “Google.” Ask to see how a Lamont-related visit would be represented, what information is attached to the inquiry and which fields remain available when the person calls instead of submitting a form.
