What does the ROI Dashboard claim to track?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, review trends and revenue-related signals. Ask which items would apply to your proposed configuration and how each is defined.
Can the dashboard prove that Lakewood has legal demand?+
No. Lakewood’s 2020–2024 ACS 5-year population estimate is 79,850, but population is not proof of search volume, competition, legal need, leads, cases or revenue. Use the dashboard to review measured activity, not to turn population into a demand claim.
Does a lead mean that the firm signed a case?+
Not necessarily. The public page describes lead categories such as Potential New Client, Current Client and Other, and separately refers to matters and revenue. Ask Bosseo and your team to document the exact relationship between a contact, a qualified opportunity, a signed matter and revenue.
Can different team members access the dashboard?+
Bosseo’s public page says selected partners, office managers and intake leads can have access. Confirm the available roles, permission boundaries, account recovery process and record-correction authority for your firm before adoption.
Does Bosseo publish uptime or recovery commitments for this product?+
The public page describes a live dashboard and continuously updating activity, but it does not establish a specific uptime level, recovery objective or retention period. Treat those as questions for the consultation and include any required commitments in your evaluation.
How should we evaluate integrations?+
Start with the exact event and fields you need to move between systems: geographic label, practice area, source, contact status and downstream matter status. Ask Bosseo to confirm which handoffs are supported for your configuration rather than assuming that every related service or system connects automatically.