What does the ROI Dashboard describe tracking?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, lead classifications, forms, video intakes, source attribution, reviews and trends over time. Confirm the applicable scope and definitions for your firm during the consultation.
Can the dashboard separate Lakeport from Lake County?+
The public page describes service-and-city targets and city data, while the Census identifies Lakeport as a municipality in Lake County. Ask Bosseo to show how the dashboard labels and separates those geographies before relying on a comparison.
Does a ranking or call count prove ROI?+
No. A ranking or call count is not, by itself, a signed matter or revenue result. Review contact classification, case type, attribution, matter status and financial records as separate measures.
Who can access the dashboard?+
Bosseo’s public page says firms can provide access to partners, office managers and intake leads through a URL and login. Ask about roles, permissions and access to recordings, transcripts and revenue-related information before adding users.
Can the dashboard show where a lead came from?+
Bosseo describes source attribution connecting leads to channels and pages, including organic, Local Services Ads, news pages and AI referrals. Ask how multiple interactions and incomplete or disputed attribution are handled.
Is the dashboard a substitute for reviewing intake quality?+
No. It can organize call, form and intake information, but the firm still needs clear classifications, review ownership and rules for ambiguous contacts. A live view does not remove the need for professional judgment or records governance.