1. Define what “Lafayette” means in the report
Lafayette is recorded as a municipality in Contra Costa County. That geographic fact matters because a dashboard can become misleading when a firm treats a city, a county, a metropolitan area and a service territory as interchangeable. The available population estimate is for Lafayette city, not for every household or individual in Contra Costa County, and it cannot be used to estimate legal demand. During review, ask how geographic labels are attached to tracked service-and-city targets, calls and leads. Confirm whether a location field represents the search target, the caller’s stated location, the page that generated the contact or another definition.
Recommended approach
Ask Bosseo to walk through the geographic fields used in the dashboard and document which geography applies to each measure. For a Lafayette practice, keep Lafayette city reporting distinct from Contra Costa County reporting unless your firm deliberately chooses a broader service area. Use the resulting definitions when partners decide where coverage should expand or contract.
