What does the ROI Dashboard publicly describe tracking?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case types, source attribution, reviews, trends and revenue-related signals. The exact scope for your firm should be confirmed in consultation.
Does Kingsburg’s population prove that marketing demand exists?+
No. Kingsburg’s 2020–2024 ACS five-year population estimate is 12,755, with a margin of error of 45. That is population and geographic context only; it does not prove legal need, demand, competition, searches, leads, cases or revenue.
Can the dashboard show whether a lead came from Kingsburg?+
The public page describes city data and source attribution, but your consultation should establish the exact geographic labels and attribution rules. Do not treat a city label, county label or source label as proof of causation.
Does a ranking automatically become a lead or signed case?+
No. Rankings, calls, leads, matters and revenue are different measures. The dashboard is intended to place them in one view, but the firm still needs definitions and internal records before drawing a financial conclusion.
Can everyone at the firm view calls and transcripts?+
The public page says partners, office managers and intake leads can be given access. Confirm the user roles, recording and transcript permissions, retention terms and account-recovery process that apply to your firm.
What should we ask before approving the service?+
Ask how data is defined, refreshed, corrected and recovered; which sources supply each metric; how Kingsburg and Fresno County are separated; who may view sensitive call information; and which claims can be supported by the firm’s own records. Also confirm any integration or service commitment instead of assuming it.