1. Start with the Ione-to-Amador service area your workflow must represent
A firm serving Ione may also work across Amador County, but the software should not blur a city, county and client record into one location field. Decide what the firm actually needs to record: office location, matter venue, client address, service area, referral source or another defined value. Bosseo’s public Custom Software page says its team begins with the firm’s workflow and builds around the specific problem. That makes geographic definitions part of discovery, not a reason to assume demand or configure an untested feature.
Recommended approach
Bring a few real workflow examples to the consultation, with personal information removed. Identify where Ione and Amador County appear, whether those fields affect routing or reporting, and which location values should remain separate. Ask Bosseo to reflect those definitions in the proposed scope and acceptance criteria.
