1. Start with Guadalupe’s actual service footprint
For automation, the relevant local decision is therefore operational: which inquiries from people seeking service in Guadalupe and Santa Barbara County should enter your firm’s process, and who should own them?
Recommended approach
Define the geographic fields and routing rules your firm actually uses. Review whether Guadalupe should be treated as a service location, a matter location, an address field or a screening question. Keep those choices separate from assumptions about how many inquiries the city may generate.
