What does the ROI Dashboard claim to show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, transcripts, classifications, case types, forms, video intakes, source attribution, review measures, trends and revenue signals. Ask which items apply to your proposed scope and how each is defined.
Can the dashboard prove demand for Grass Valley legal services?+
No population or ranking measure can prove demand, competition, leads, cases or revenue. Grass Valley’s 2020–2024 ACS population estimate is 14,113, but that is eligibility and geographic context only. Use the dashboard to inspect measured activity, not to convert population into a forecast.
Can I separate Grass Valley from Nevada County?+
That should be an explicit implementation question. Grass Valley is recorded in Nevada County, but the public page does not specify every geographic reporting rule. Ask Bosseo which location fields and filters are available and how ambiguous records are treated.
Does every call become a qualified lead?+
No. The public page describes classifications including Potential New Client, Current Client and Other. Confirm the classification rules, correction process and treatment of spam, vendors and incomplete contacts before using lead totals for decisions.
Can the dashboard show signed matters or revenue?+
Bosseo describes leads and matters by case type tied to revenue signals. The public page does not establish that financial information is automatically complete for every matter. Ask what your firm must provide, who maintains it and how unknown outcomes are represented.
What should we ask about security and access?+
Ask about role permissions, transcript and recording visibility, exports, revocation, account recovery, retention, backups and service interruption procedures. The public page describes access for firm team members and the Bosseo team, but it does not specify every permission or recovery control.