1. Set the Folsom service boundary before you interpret a source
Folsom is a city in Sacramento County. A report that says “Folsom” should not silently become a report about the entire county, the Sacramento metropolitan area or all of California. Those are different geographic scopes. Bosseo’s public Lead Attribution page describes channel, referrer, landing-page and journey reporting, including the ability to identify pages associated with cases. That makes geographic naming a measurement choice: determine whether a page or inquiry is intended for Folsom city, Sacramento County, another service area or more than one area before comparing outcomes.
Recommended approach
Ask Bosseo how geographic labels will appear in the records and dashboard. Establish naming rules for Folsom and Sacramento County, and decide whether a matter can be associated with more than one service area. Do not treat Folsom’s population estimate as a forecast of inquiry volume.
