What does the ROI Dashboard claim to show?+
Bosseo’s public page describes rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, reviews and trends over time. The exact scope for your firm should be confirmed in consultation.
Can it prove that Firebaugh residents will become clients?+
No. A dashboard can organize observed marketing and intake data. Firebaugh’s population estimate is eligibility context only and does not prove demand, search volume, competition, leads, cases or revenue. No dashboard view should be read as a guarantee.
How should we distinguish Firebaugh from Fresno County?+
Ask for separate geographic labels and filters where the firm needs them. Firebaugh is a municipality recorded in Fresno County; those are different scopes and should not be combined without a stated reason.
Does every call count as a lead?+
Not according to the public page’s described classification model. Contacts may be classified as Potential New Client, Current Client or Other. Confirm how your firm’s calls are classified, how case types are assigned and how corrections are made.
Does the dashboard guarantee rankings or indexing?+
No. The public dashboard page describes ranking and visibility tracking, while Google says automation does not guarantee crawling, indexing or search visibility. Ask what is tracked, when it refreshes and how observations are dated.
What should we ask about access and recovery?+
Ask who can receive logins, what each user can see, how long recordings and transcripts are retained, how incorrect classifications are corrected, and what export or recovery options apply. Bosseo’s public page describes a URL and login but does not state every security, retention or recovery term.