What kinds of custom software can Bosseo discuss with a law firm?+
Bosseo’s public Custom Software page lists examples including client status portals, speed-to-lead tools, referral trackers, document intake flows, internal dashboards, calculators and integrations between existing systems. Whether a particular build is appropriate for your firm must be determined during scoping.
Do I need a requirements document before speaking with Bosseo?+
Bosseo says you can begin by describing the operational bottleneck in plain English. You should still bring enough detail to discuss users, data, permissions, systems, recovery and acceptance criteria. Bosseo can help turn the problem description into a defined scope.
Can custom software connect to our current systems?+
Bosseo describes tools connected to a firm’s website, intake, dashboard, CRM, case-management and marketing systems. The specific systems, fields, permissions and connection method for your firm must be confirmed before they are included in scope.
Who hosts and maintains the tool?+
Bosseo’s public page states that it hosts and maintains custom tools on its managed infrastructure and handles updates, fixes and improvements as part of the relationship. Ask the consultation team to explain the hosting, backup, recovery, access and maintenance terms that apply to your proposed build.
How should we decide whether custom software is worth considering?+
Compare the recurring cost and risk of the current manual process with the cost and operational implications of an off-the-shelf product or a focused custom build. Define the bottleneck, data, permissions, integrations and acceptance criteria before making the decision.
Will a custom tool improve our rankings or generate more cases?+
Custom Software is described as an operational product, not as a guarantee of rankings, leads, cases or revenue. Google states that automation does not guarantee crawling, indexing or search visibility. Discuss operational objectives separately from marketing outcomes and measure only what your firm can actually observe.