What does the ROI Dashboard say it tracks?+
Bosseo’s public page describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, lead classifications, case-type breakdowns, source attribution, review activity, trends and revenue-related signals. The exact scope for your firm should be confirmed in consultation.
Can it show Elk Grove separately from Sacramento County?+
The public page describes service-and-city targets and city data, while the Census record identifies Elk Grove city’s relationship to Sacramento County. Ask Bosseo to confirm the geographic labels and filters available for your proposed dashboard. Do not assume city and county figures are interchangeable.
Does a lead equal a retained case?+
No. The page describes a Potential New Client classification and separate matter and revenue signals. A contact, qualified opportunity, signed matter and collected revenue are different events. Your firm should approve definitions and ask how transitions are represented.
Can our staff review calls and transcripts?+
Bosseo’s public page says calls are recorded and transcribed, with recordings and transcripts attached to counted calls, and says selected team members can have access. Confirm role permissions, retention, correction and deletion arrangements for your account before implementation.
Is every integration included?+
The public page describes a connected ecosystem and names related products, but it does not establish every integration or connection for every firm. Ask Bosseo to identify what is included, what depends on scope and what requires confirmation. Do not treat an unconfirmed connection as available.
How should we judge whether the dashboard is reliable?+
Use written criteria: geographic labels, field definitions, update behavior, missing and duplicate records, classification corrections, access controls and traceability from marketing signal to matter. A live display is useful, but it does not by itself establish completeness, uptime or return.