What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between systems as examples. The appropriate scope depends on your firm’s actual bottleneck.
Do we need a technical requirements document before speaking with Bosseo?+
Bosseo’s public page says you can describe the annoyance in plain English and that its team asks the questions needed to turn that problem into a scoped build. You should still bring a clear description of the current workflow and the systems involved.
Can Bosseo connect the tool to our current software?+
Bosseo describes connections with a firm’s website, intake and dashboard, and refers to CRM, case management and marketing integrations. A specific connection, data flow or permission model must be reviewed for your firm; it should not be assumed from the general description.
Who hosts and maintains the software?+
Bosseo states that it hosts, monitors and maintains the tools it builds on dedicated servers, and describes updates, fixes and improvements after launch. Ask during scoping about the monitoring, backup, recovery and security arrangements relevant to your firm.
How should our firm decide whether custom software is worthwhile?+
Compare the cost and risk of the current manual process with the effort required to define, adopt and maintain a custom tool. Custom software is worth examining when a specific workflow repeatedly creates avoidable work and an off-the-shelf option does not fit; it is not automatically the right choice.
Can the tool change after it launches?+
Bosseo describes iteration after launch and says adjustments are part of maintaining the tool. Confirm the process for requesting changes, approving them, testing them and documenting any effect on permissions or integrations.