What can the ROI Dashboard show?+
Bosseo’s public page describes views for keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, transcripts, lead classifications, case types, forms, video intakes, source attribution, reviews and trends. Availability for a particular firm and scope should be confirmed in consultation.
Can the dashboard prove that a ranking produced a signed case?+
It can place ranking, source and intake information in a related view, but a displayed ranking is not by itself proof of causation or a signed matter. Ask how source attribution and matter outcomes are defined and validated for your firm.
How should an El Cerrito firm use the Census population figure?+
Use the 25,994 estimate to identify the municipal geography and keep the scope precise. Do not use it as a forecast of demand, competition, calls, cases or revenue.
What should we ask about calls and transcripts?+
Ask how calls are logged, transcribed, classified and corrected; how Potential New Clients are separated from Current Clients and Other contacts; who can access recordings; and how long records are retained. Bosseo’s public page describes these categories but does not publish every operating policy.
Does the public page establish integrations or uptime?+
No. The page describes dashboard data and connected Bosseo services, but it does not establish every integration, an uptime level, a recovery commitment or local infrastructure. Treat those as scope questions.
Can multiple people at the firm access the dashboard?+
Bosseo’s public page says selected firm members can have access. Ask for the specific permissions model, user-management process and access boundaries that would apply to partners, office managers and intake staff.