What does Lead Attribution show for an inquiry?+
Bosseo’s public product page describes a record containing the channel, referrer, landing page, device, session detail and attached intake answers. It also describes case-type, call and outcome information. Ask during consultation which fields can be captured in your environment.
Can East Palo Alto be separated from San Mateo County in reporting?+
East Palo Alto is a city in San Mateo County. Whether the reporting can or should separate those geographic labels depends on your service-area structure and the available inquiry information. Discuss the boundary with Bosseo rather than treating the city and county as the same measure.
Does attribution prove that a channel caused a signed case?+
No attribution record should be treated as proof of causation by itself. It can provide a traceable source and journey for review. Your firm still decides how to confirm qualification, consultation, signed-case status and other outcome definitions.
Are phone calls included?+
Bosseo’s public page says phone calls can join the same journey record, including the transcript, case-type tag and web journey. Ask what is required for your phone setup and how incomplete or unconnected calls are represented.
Will my staff need to ask every person how they found the firm?+
Bosseo describes automated journey capture and says the product is intended to avoid manual tagging and reliance on a remembered answer. Confirm the specific intake and call workflow for your firm, including what staff must still record for qualification and outcomes.
Can attribution tell me which East Palo Alto page produces cases?+
Bosseo describes landing-page and page-level reporting, including review of which city pages produce signed matters. That is a product capability described publicly, not a claim that an East Palo Alto page currently produces cases. A consultation should establish the pages and outcomes available for your firm.