What kinds of tools does Bosseo describe building for law firms?+
Bosseo’s public Custom Software page gives client status portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and integrations between existing systems as examples. Whether any one fits your firm requires a consultation.
Do we need a requirements document before contacting Bosseo?+
Bosseo says you can describe the bottleneck in plain English rather than arrive with a completed specification. You should still bring the users, systems, data and decisions involved so the scope can be evaluated clearly.
Can Bosseo connect a tool to our current systems?+
Bosseo describes tools connected to a firm’s website, intake and dashboard, and discusses CRM, case-management and marketing connections. The public page does not identify every supported system. Ask about your specific systems and require technical confirmation before treating a connection as included.
How should a law firm review permissions and recovery?+
Ask who can access, change, export and delete each type of information. Also discuss administrative access, backups, restoration, retention, offboarding and what happens when a connected system is unavailable. Do not assume these details from the existence of a custom build.
Who hosts and maintains the software?+
Bosseo states that it hosts custom tools on dedicated servers and maintains them after launch. The exact hosting, monitoring, backup, security and recovery terms for a proposed tool should be reviewed during scoping.
How do we know whether custom software is appropriate?+
Custom software may be worth reviewing when a repeated, defined bottleneck is handled through workarounds or manual re-entry. Compare that option with an existing product, including scope, ownership, access, recovery, adoption and ongoing responsibilities. Bosseo’s consultation is the place to decide whether a custom build is warranted.