What does the ROI Dashboard publicly describe tracking?+
The Bosseo page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, reviews, case-type classifications, source attribution and trends over time. The consultation should confirm which items apply to your proposed scope.
Can the dashboard prove legal demand in Dublin?+
No. Dublin’s Census population record describes the municipality and its population estimate; it does not prove search demand, competition, leads, cases or revenue. The dashboard should be used to review measured activity and defined business records, not to turn population into a demand claim.
How should we distinguish Dublin from Alameda County?+
Keep them as separate geographic definitions. Dublin is a municipality, while Alameda County is the recorded county relationship. Ask how service-and-city targets, county reporting and source attribution would be labeled so one geography is not mistaken for another.
Does a call automatically count as a lead?+
The public page describes contacts being classified as Potential New Client, Current Client or Other. Ask how that classification is applied, how case types are assigned and how spam, vendors and existing clients are separated for your firm.
How often does the information update?+
The public page describes calls, forms and intakes appearing as they happen, while rankings refresh on their tracking cycle. It does not establish a specific uptime level or recovery commitment. Ask Bosseo to explain timing, missing-data handling and recovery during the consultation.
Who should participate in the review?+
Include the partner responsible for marketing decisions, the person responsible for intake and an operations or privacy decision-maker if recordings, transcripts or matter information will be reviewed. Bosseo’s page says access can include partners, office managers and intake leads; confirm the appropriate permissions for your firm.