What is Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around practice areas and case types. The product page says completed inquiries can be delivered with answers attached for the firm’s review.
Can Video Intake be specific to my Dos Palos service area?+
The product page describes case-type qualification and routing, but it does not establish your firm’s eligibility rules. Discuss whether location should be collected or used in routing, and define whether the experience covers Dos Palos city, Merced County or another service area.
Can my firm choose the questions?+
Bosseo’s public page says flows are built around a firm’s practice areas and that questions can be developed practice area by practice area. Your firm should approve the wording, required information, legal disclaimers and escalation language before use.
Where do completed inquiries go?+
Bosseo says completed intakes can be delivered to the team with answers attached and describes routing by case type. Confirm the specific destination, access controls, tagging and follow-up responsibilities for your firm during the consultation rather than assuming a particular system or workflow.
Is a completed intake the same as a consultation or a client?+
No. A completed intake is an inquiry for your firm to review. Your own procedures still determine conflicts, eligibility, urgency, whether to respond, whether to consult and whether to accept representation.
How should a firm evaluate Video Intake before adopting it?+
Review the question paths, mobile and accessibility experience, geographic rules, delivery and ownership, privacy and disclaimer language, and measurement definitions. Use observed firm data to assess the process. Neither the Dos Palos population estimate nor a product-page example proves future demand or results.