What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer one question at a time, with the path organized around case type, urgency and fit before the inquiry reaches the firm.
How is it different from a contact form?+
A contact form generally asks a visitor to enter basic details and describe the matter. Bosseo’s public description says Video Intake uses video guidance and practice-area-specific question paths, with completed answers delivered to the team.
Can our firm choose which matters the path emphasizes?+
Bosseo says the survey can be weighted toward the high-value work a firm wants to grow and can screen low-fit or price-focused inquiries. Review your own acceptance rules with Bosseo before deciding how weighting should work.
Can it handle Diamond Bar and other Los Angeles County inquiries?+
Bosseo says each practice area can have its own qualification path and that leads can route by case type and location. Your firm should confirm the geographic rules, destinations and ownership that would apply to its service area.
Where do completed intakes go?+
Bosseo says completed inquiries can be delivered with every answer attached and describes delivery to an inbox, CRM and case-management system. The exact systems and configuration for your firm should be confirmed during consultation.
Does Video Intake replace a lawyer or an intake decision-maker?+
No conclusion about legal representation should be drawn from the tool alone. Use the survey to collect and organize information, then assign a qualified person to review the inquiry, decide the next step and handle questions the path cannot resolve.
