What kinds of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page describes client portals, intake tools, internal dashboards, referral trackers, document intake flows, calculators and integrations between existing systems. The appropriate build depends on the bottleneck and the workflow discussed during consultation.
Do we need a technical requirements document before booking?+
Bosseo says you can describe the annoyance in plain English and that its team will ask questions and turn the problem into a scoped build. You should still bring the workflow, users, records, systems and desired acceptance conditions you already know.
Can custom software connect with our existing systems?+
Bosseo describes custom tools as connected to a firm’s website, intake and dashboard, and gives examples involving CRM, case management, billing and conflict-check workflows. Compatibility, permissions, data movement and exception handling must be reviewed for your specific systems; they should not be assumed.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts, monitors and maintains the tools it builds on dedicated servers and describes updates, fixes and improvements as part of the relationship. Ask during scoping what hosting, backup, recovery, access and maintenance responsibilities apply to your proposed tool.
How should we decide whether to build or buy an existing product?+
Compare the cost of the current workaround with the fit of available software. Custom software may be worth reviewing when a firm is maintaining spreadsheets, duplicating records or forcing staff through unused features. If an existing product adequately solves the defined problem, custom development may not be necessary.
What should our acceptance criteria include?+
Include the users and roles involved, required fields, permitted actions, expected handoffs, error handling, record ownership, access limits and the evidence that the workflow works from start to finish. Also define what remains manual and how later changes will be requested.