1. Start with the geography you actually serve
A Coalinga firm may describe its market as Coalinga, Fresno County, California or another defined service area. Those labels are not interchangeable. Review whether your records distinguish a Coalinga inquiry from a broader Fresno County inquiry, and whether a service-area label is being used consistently across intake and reporting.
Recommended approach
Define the geographic fields and service-area rules your firm will use before judging performance. Keep municipality, county and state separate, and decide which location information is appropriate to collect and use. Do not use the 17,203 population estimate as a proxy for leads, matters or revenue.
