What kinds of custom software does Bosseo describe for law firms?+
Bosseo describes client status portals, intake tools, internal dashboards, speed-to-lead tools, referral trackers, document intake flows, calculators and connections between systems already used by a firm. Whether a particular build is suitable requires a scope discussion.
Do we need a requirements document before speaking with Bosseo?+
Bosseo says the conversation can begin with a plain-English description of the annoyance or bottleneck. You should still bring whatever you know about the workflow, records, users and systems so the scope can be evaluated carefully.
Can Bosseo connect a custom tool to our existing software?+
Bosseo’s page describes connections to a firm’s website, intake and dashboard and gives examples involving CRM, case management, billing and conflict-check workflows. A specific connection must be reviewed for your systems, access and data requirements.
How should a firm evaluate permissions and recovery?+
Ask for the proposed roles, access rules, administrative responsibilities, backup treatment, restoration expectations and process for changing access. The public page describes hosting, monitoring, backups and security, but the exact commitments for a build should be confirmed directly.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts and maintains the software it builds, including updates, fixes and improvements, and describes dedicated servers. Confirm the exact hosting, maintenance and support terms for your proposed scope.
How do we decide whether custom software is justified?+
Compare the cost and risk of the current manual process with the cost, dependency and maintenance implications of a custom build. If an off-the-shelf tool genuinely fits the workflow, buying it may be more appropriate. If workarounds remain central to the process, bring that evidence to the consultation.
