1. Define what “ROI” means before reviewing the screen
Bosseo describes the ROI Dashboard as a live view of rankings, calls, leads and matters. Its public product page also describes rankings, SERP features, AI citations, calls, forms, video intakes, case-type classifications, source attribution, reviews and trends over time. Those labels are not interchangeable. A ranking is not a call; a call is not necessarily a potential new client; a potential new client is not a signed matter; and a matter is not the same as collected revenue. For a firm serving Castroville, the geographic field also needs care: Castroville is a CDP in Monterey County, not a synonym for the county or for every market the firm serves.
Recommended approach
Ask Bosseo to walk through the proposed definitions for impression, ranking, call, lead, potential new client, matter, case type, source, city and revenue. Decide which measures belong on the partner-facing view and which require access to underlying call, intake or matter records. Keep Castroville, Monterey County and any wider service area as distinct geographic choices unless your firm deliberately combines them.
