1. Start with the Canyon Lake service boundary
Canyon Lake is recorded as a municipality in Riverside County. If your firm serves Canyon Lake alongside other Riverside County communities, separate those service boundaries before designing a tool. A municipal location, a county relationship and an individual client record are not interchangeable.
Recommended approach
Bring a current description of the matters and communities your firm serves. Decide whether geography belongs in intake, reporting, routing or nowhere at all. If it belongs in the system, define the field, who may edit it and what decision it supports.
