1. Replace “How did you hear about us?” with a journey record
A client’s memory is not always a reliable marketing record. Bosseo describes Lead Attribution as showing a lead’s channel, referrer, landing page, device, sessions and intake answers in one journey. The public product page also describes calls joining that journey, including the transcript and case-type tag from the phone system. For a Camarillo practice, this creates a specific review question: can your current records distinguish a local service page, an organic result, a referral, an AI referral, a Local Services Ad or a later return visit? The Census population estimate for Camarillo does not answer that question, and it should not be used to predict call volume or staffing needs.
Recommended approach
Review three recent inquiry records with identifying details removed. Compare what your firm currently knows with the fields Bosseo says Lead Attribution can show. Note where source, page, qualification and outcome information is missing or based only on recollection.
