What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session context and attached intake answers. Bosseo also describes connecting calls and later outcomes such as consultations and signed cases. Ask for a consultation focused on the fields available to your firm.
Can attribution distinguish Burlingame from wider service-area activity?+
It can support a geographic review when your records and landing pages provide a meaningful basis for that distinction. Decide whether you need Burlingame, San Mateo County or California reporting, and ask how those geographic questions would be represented. Population alone cannot answer them.
Does the product replace asking how a client found the firm?+
Bosseo presents Lead Attribution as an alternative to relying on memory or a manually maintained source field. Your firm should still use its normal intake, conflict and qualification procedures and should ask how those procedures fit with the recorded journey.
Can phone calls be included?+
Bosseo’s public product page says calls can join the same journey record, with the transcript, case-type tag and web journey connected. Confirm the specific call information, access controls and review practices applicable to your firm before relying on it for operational decisions.
Does attribution prove that a channel will produce cases?+
No. It can organize recorded journeys and outcomes; it cannot guarantee demand, rankings, inquiries, consultations or signed cases. Review actual firm records over an appropriate period, and do not treat Burlingame’s population as a performance forecast.
How does this relate to the ROI Dashboard?+
Bosseo describes journey-level detail rolling up into its ROI Dashboard, where a firm can review numbers by channel, case type and page. Ask how the dashboard would define each metric and how your team would keep outcome information current.