What can the ROI Dashboard show?+
Bosseo’s public description includes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, forms, video intakes, case-type breakdowns, source attribution, review tracking and trends over time. Ask which items would be configured for your firm and how each one would be defined.
Can it show Banning separately from Riverside County?+
That should be confirmed during consultation. Banning is a municipality in Riverside County, and those geographic levels should not be treated as the same reporting field. Ask how city, county, page, lead and matter locations would be represented.
Does a dashboard lead equal a signed case?+
No conclusion should be made without an agreed definition and reconciliation with your firm’s records. A contact, potential new client, matter and signed case are different stages. Ask how duplicates, existing clients and unqualified contacts are classified.
Who should be allowed to view the data?+
Decide this with Bosseo based on your firm’s confidentiality and supervision requirements. The public page describes access for firm personnel and describes call recordings and transcripts, but your consultation should confirm role permissions and visibility for each data category.
Can the dashboard replace our internal matter records?+
Do not assume that it can. Use the consultation to determine how dashboard records would relate to your intake and matter-management records, which system controls matter status and how discrepancies are resolved.
Will tracking guarantee search visibility or new business?+
No. A dashboard can help you review defined signals, but tracking does not guarantee rankings, crawling, indexing, calls, matters or revenue.