What does the ROI Dashboard claim to track?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI-engine citations, calls, recordings, transcripts, case-type tags, forms, video intakes, source attribution, review information, trends, matters and revenue-related reporting. Ask which items would be in your firm’s confirmed scope.
Does Arcadia’s population prove that my firm will receive leads?+
No. Arcadia’s 2020–2024 ACS five-year population estimate is 55,170, with a margin of error of 64. That is geographic and demographic context only. It does not prove demand, competition, search volume, leads, cases or revenue.
Can the dashboard distinguish Arcadia from Los Angeles County?+
The public page describes service-and-city targets, while Arcadia is a city in Los Angeles County. Ask Bosseo to show how city, county and broader California reporting would be separated before using the numbers for budget decisions.
Can I assume my case-management or phone system will connect?+
No. The public page describes a connected ecosystem and automation, but it does not confirm a particular provider or platform for your firm. Bring your system inventory and request a specific integration-scope review.
Who should have access to call recordings and matter information?+
Your firm should decide by role. The public page says partners, office managers and intake leads can have access, but it does not publish a detailed permissions matrix. Confirm visibility, change authority and removal procedures during consultation.
Is the dashboard a substitute for reviewing intake quality?+
No. A count can show activity, but your firm still needs definitions and review rules for contact type, case type, source, matter status and revenue. Use recordings, transcripts and classifications only within the access and records policies your firm approves.