1. Identify the Anderson workflow that actually needs software
A local office does not become a custom-software candidate merely because it serves Anderson or Shasta County. The stronger starting point is a repeated task: staff re-entering the same information, manually routing an inquiry, maintaining a status spreadsheet, collecting documents or assembling an internal report. Bosseo describes custom builds such as client status portals, intake tools and internal dashboards, while also stating that the first step is to describe the bottleneck in plain English. Anderson’s municipal scale makes a narrowly defined operational question more useful than a broad claim about a local market. Ask where work is delayed inside your firm, not what the population figure supposedly predicts.
Recommended approach
Bring one recurring process to the consultation. Describe who performs it, what information they use, where the process stops, and what a successful result would look like. Treat every other possible build as a separate decision until the first problem is clearly bounded.
