Define the West Memphis view before judging performance
Bosseo’s public ROI Dashboard page describes rankings by service-and-city target, city data, case-type data and lead source attribution. For a firm serving West Memphis, the first measurement decision is geographic: which records belong to West Memphis city, which belong elsewhere in Crittenden County, and which belong to another market. The Census identifies West Memphis as a municipality in Crittenden County; it does not establish that every county resident is a prospective client or that every call from the area came from a search result. A dashboard cannot fix an unclear geographic definition.
Recommended approach
Ask Bosseo to show how the proposed view distinguishes West Memphis from Crittenden County and from any additional markets your firm serves. Agree on naming, inclusion rules and review ownership before using city-level results in budget discussions.
