What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer one question at a time, with paths organized around case type, and completed inquiries can be delivered with their answers attached.
Can the intake cover Warren and Bradley County separately?+
That is a configuration question for the firm and Bosseo. Warren is a municipality in Bradley County. The firm should decide whether location changes eligibility, routing or only the information collected, then confirm how that decision appears in the survey.
Can the firm choose which questions visitors see?+
Bosseo’s public page says flows are built around a firm’s practice areas and that each case type can have its own question path. The firm should approve the exact questions, branching rules and escalation language before using the experience.
Where do completed intakes go?+
Bosseo says completed inquiries can arrive with every answer attached and describes delivery to a team inbox. The firm should confirm the specific destination, permissions, ownership and follow-up process during its consultation.
Does Video Intake replace a lawyer’s review?+
No conclusion about legal eligibility or representation should be delegated to an automated path without the firm’s review. The survey can collect and organize information; the firm must decide which submissions require human assessment and what communication follows.
How should a Warren firm measure the experience?+
Track starts, completions, incomplete submissions, routing accuracy, human follow-up and outcomes the firm records. Do not use Warren’s population estimate as a forecast of demand, leads, cases or revenue, and do not assume that automation guarantees search visibility.