What does the ROI Dashboard claim to track?+
Bosseo’s public product text describes live keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, reviews, trends, source attribution, case-type data and revenue signals. Confirm the exact scope and configuration for your firm during the consultation.
Can it separate Siloam Springs from Benton County?+
The available location record identifies Siloam Springs as a municipality in Benton County. Bosseo’s public text refers to city data, but it does not specify the exact geographic configuration for every firm. Ask how municipal and county activity would be labeled and reviewed separately.
What is a lead in the dashboard?+
Bosseo says contacts are classified as Potential New Client, Current Client or Other, and that leads are tagged by case type. Ask how your firm’s staff should handle duplicates, spam, existing clients and inquiries outside your practice scope.
How current is the information?+
Bosseo describes the dashboard as live and says calls, forms and intakes appear as they happen while rankings refresh on their tracking cycle. Ask what each metric’s update interval is, how delays are shown and how missing data is handled.
Who should receive access?+
Bosseo’s public text says partners, office managers and intake leads can have access, and that the firm receives a URL and login. Confirm available permission levels, removal procedures and access to sensitive call, transcript and revenue information.
Does the dashboard replace intake or attribution decisions?+
No conclusion should be assumed from a dashboard alone. It can organize the measurements Bosseo describes, but your firm still needs definitions, staff review and acceptance criteria for matters and revenue. Ask which related services or manual steps are required for your preferred workflow.