Start with the firm’s actual bottleneck
Custom software should begin with a specific task, not a list of fashionable features. Bosseo describes builds such as client portals, intake tools and internal dashboards, and its public page frames the work around a firm describing a problem in plain English. For a firm serving Sherwood and the wider Pulaski County relationship recorded for the city, the first review should distinguish work performed for local clients from work performed for clients elsewhere. That distinction can affect which intake fields, status categories and routing rules matter.
Recommended approach
Bring one repeated process to the consultation. Describe who performs it, where information first enters, where it is copied, what decision follows, and what happens when someone misses a step. Treat the first conversation as a suitability review, not a commitment to build.
