1. Start with the geography your firm actually serves
Forrest City’s Census geography is the city in St. Francis County, not a synonym for the entire county, a metropolitan area or Arkansas. A dashboard should therefore distinguish the place a person searched from the broader service area your firm elects to cover. Bosseo’s public ROI Dashboard page describes city and case-type views, including questions about which cities produce calls. That can help a firm avoid treating every inquiry as interchangeable, but the geographic labels and coverage rules still need agreement.
Recommended approach
Ask Bosseo to show how Forrest City, St. Francis County and any other approved service areas will be named and separated. Decide whether a report should distinguish a local search target, a caller’s stated location and the location of the eventual matter. Do not use the city’s population estimate as a forecast of cases or revenue.
