1. Start with the task your firm repeats
Custom software is most useful when a specific task creates avoidable work. Bosseo’s public Custom Software page describes examples such as client portals, intake tools, internal dashboards and referral tracking. It also frames the starting point as a plain-English description of the bottleneck rather than a prewritten technical specification. For a law firm serving Farmington and Washington County, keep the scope tied to the actual service area and workflow.
Recommended approach
Write down one recurring task in observable terms: who performs it, what information they enter, where the process stops, and what the next person needs. Bring that description to the consultation. Ask whether custom software is appropriate or whether an existing product already addresses the problem.
