1. Start with the journey, not the source question
A prospective client may visit a service page, leave, return through another channel and then call. A manually entered source such as “Google” does not preserve that sequence. Bosseo describes Lead Attribution as capturing the channel, referrer, landing page, device and session history, then attaching intake answers to the lead record. That can make a Cabot-focused review more specific: which page did the person reach, what legal issue did they identify, and what happened before contact?
Recommended approach
Ask Bosseo to demonstrate a complete journey using your firm’s intended service and geographic coverage. Decide which events matter to you—form inquiry, call, consultation or signed case—and confirm how each would be represented before adopting any reporting standard.
