Can the dashboard report Blytheville separately from Mississippi County?+
That is a geographic configuration question to confirm with Bosseo. Blytheville is a municipality in Mississippi County, so ask whether the reporting view can keep those scopes distinct rather than treating them as interchangeable.
What does the public product description say the dashboard tracks?+
It describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, forms, video intakes, lead classifications, case types, source attribution, review activity and trends over time.
Does a ranking prove that a case came from a page?+
No. A ranking is a visibility signal. Use source and intake records to investigate a possible connection, and agree on what evidence your firm requires before calling a matter attributable.
Who should be allowed to see call recordings and transcripts?+
Your firm should decide that by role and confidentiality needs. Ask Bosseo how access is assigned and removed, and distinguish aggregate reporting access from access to individual call records.
Does the public page specify uptime, backups or every integration?+
No. The public description does not establish an uptime level, recovery objective, backup policy or complete integration list. Raise those items during the review instead of assuming them.
How should we evaluate the dashboard before choosing it?+
Define your geography, field meanings, access rules, correction process and decision questions. Then ask Bosseo to demonstrate how those requirements would be represented and what remains to be confirmed.