1. Start with the journey, not the caller’s recollection
A client’s answer to “How did you hear about us?” may be incomplete. Bosseo describes Lead Attribution as showing a lead’s channel, referrer, landing page, device and session history, with intake answers attached to the journey. The public product description also says phone calls can join the same journey record. For a firm serving Barling and Sebastian County, that distinction matters because the service area can span more than one geographic intent or landing page. The city name alone cannot tell you which page or channel prompted contact. A reliable review should ask whether each inquiry can be associated with the actual path that led to contact, without treating Barling’s population estimate as evidence of likely volume.
Recommended approach
Bring several representative inquiry paths to a consultation, if your firm can lawfully review them, and ask how the proposed attribution view would distinguish a first visit, a return visit, a call and a submitted intake. Do not approve a setup merely because it records a top-level source.
