What does the ROI Dashboard publicly describe as trackable?+
Bosseo’s public page describes keyword rankings, Top 3 and Top 10 counts, SERP features, AI citations, calls, recordings, transcripts, summaries, case-type tags, forms, video intakes, source attribution, reviews and trends. Ask which views and fields would apply to your proposed scope.
Can the dashboard prove that a Sun City West inquiry became a client?+
The page describes leads, matters and revenue views, but a dashboard total should not be treated as proof of causation by itself. Ask how the firm would confirm consultation, retained-matter and revenue stages, and how those stages would be distinguished from an initial contact.
How should Sun City West be separated from the rest of the service area?+
Ask for separate geographic labels or reporting rules. Sun City West is a CDP in Maricopa County, and its ACS population estimate is not a measure of demand. A local view should not be merged automatically with countywide or statewide activity.
Who can access calls, transcripts and dashboard information?+
The public page says firms can provide access to selected team members. Before deciding, ask how users are added and removed, who administers permissions, which records each role can view, and what happens when access needs to change.
How frequently does the information update?+
Bosseo’s public page says calls, forms and intakes appear continuously and rankings refresh on their tracking cycle. Ask what that cycle is for the proposed account and how delayed, corrected or missing records are identified.
What should we ask about related Bosseo services?+
Ask whether Lead Attribution is needed for source and page context, whether Automation affects data movement, and whether Programmatic SEO, AI SEO, intake services or Reputation & Reviews belong in the same evaluation. Review each service on its own scope and evidence rather than assuming that one product proves another.