What does Lead Attribution show for an individual inquiry?+
Bosseo’s public page describes a journey that may include the channel, referrer, landing page, device, sessions before contact, and intake answers. It also describes connecting calls with the journey. The exact information available to your firm should be confirmed in the consultation.
Can it distinguish Scottsdale from the rest of Maricopa County?+
That is a reporting question to review with Bosseo. Scottsdale is a municipality in Maricopa County, but a geographic label should not be assumed to represent a matter’s jurisdiction, client residence, or service eligibility. Ask how your firm’s chosen location fields would be recorded and separated.
Does attribution prove that a channel caused a signed case?+
It can provide a recorded journey connecting source information with intake and, where documented, later outcomes. It does not remove the need for accurate intake records or establish causation beyond the data available. Review incomplete, shared, repeat, and disputed journeys before making a budget decision.
Will the firm need to ask every caller how they found us?+
Bosseo describes attribution as operating behind the scenes rather than relying on manual source tagging. Confirm the proposed scope, the intake tools involved, the call information available, and any actions your staff would still need to take.
Can phone calls be included?+
Bosseo’s public page says calls can join the same journey record, including the transcript and case-type tag described there. Ask how this would work with your firm’s phone and intake arrangements and what information would be retained.
How is this different from aggregate analytics?+
Bosseo positions Lead Attribution as connecting an individual journey with a lead, intake information, and later outcomes, while aggregate analytics generally reports traffic in summary form. Compare the proposed records, permissions, and outcome definitions with the reports your firm already uses.