1. Start with the visitor’s explanation, not an empty box
The Bosseo public product page describes Video Intake as a guided survey that lives on a law firm website. A visitor taps an invitation such as “See if you have a case” and proceeds through one question at a time. That structure gives your firm a defined way to ask about a matter instead of relying on a visitor’s ability to write a useful paragraph. Litchfield Park’s city boundary and its relationship to Maricopa County should be reflected accurately in the questions or routing choices you review; the Census population estimate alone does not tell you which legal issues visitors have or how many will respond.
Recommended approach
Review the first screen, the geographic wording and the call to action with counsel responsible for intake. Decide whether the experience should ask where an event occurred, where a person lives, or whether the firm serves that matter. Keep those concepts separate so the visitor is not asked to treat Litchfield Park, Maricopa County and Arizona as interchangeable.
