What can Lead Attribution show for an individual inquiry?+
Bosseo’s public product description says a journey can include channel, referrer, landing page, device, session detail and attached intake answers. It also describes connections to calls and outcome tracking through consultation and signed case. Ask how those fields would apply to your firm’s website and intake environment.
Can it distinguish Goodyear from Maricopa County?+
Bosseo describes page, channel, case-type and journey views, but it does not establish a particular geographic reporting configuration for your firm. Discuss the fields and pages you need to distinguish Goodyear from the wider county and other service areas.
Will attribution tell us whether a lead is a good case?+
It can place intake answers beside journey information, according to Bosseo’s public description. Your firm still needs its own qualification rules and legal review. A source, location or page does not determine whether the firm should accept a matter.
Does it include phone calls?+
Bosseo says calls can join the same journey record, including the transcript and case-type tag from the phone system. The consultation should address how that connection would work with your current phone and intake practices and what exceptions need attention.
How is this different from asking, “How did you hear about us?”+
A remembered answer may be broad or incomplete. Bosseo describes a record containing the journey’s channel, referrer, landing page, device and sessions, with intake answers attached. Review the underlying record rather than relying only on a person’s recollection.
Does attribution guarantee search visibility or new cases?+
No such guarantee should be assumed. Attribution is for reviewing recorded journeys and outcomes, not promising future demand.