What is Bosseo Video Intake?+
Bosseo describes Video Intake, identified on its public page as CLIONT, as a guided video survey that lives on a law firm website. Visitors answer questions one at a time, with the path organized around case type and qualification information.
How is it different from a contact form?+
A contact form generally leaves the visitor to write a free-form description. Bosseo describes Video Intake as a structured, video-guided path that can collect answers by practice area and deliver the completed inquiry with those answers attached. Whether that is better for your firm depends on your questions, visitors and response process.
Can a Gold Canyon firm choose which matters the intake reviews?+
Bosseo’s public page says the survey can be built around a firm’s practice areas and weighted toward selected case types. Your firm still needs to decide its geographic scope, acceptance rules, escalation points and the questions that support an initial review.
Where does a completed intake go?+
Bosseo states that completed inquiries can be delivered to the team with answers attached and tagged by case type. The public page also describes routing and follow-up automation when paired with Bosseo Automation. Confirm the destination, ownership and any system connection for your firm before implementation.
Is Video Intake suitable for mobile visitors?+
Bosseo states that the widget is designed mobile-first and can be embedded on an existing website. Your firm should still review the experience on its own devices and measure completion by device after implementation.
Does Video Intake guarantee leads, cases or rankings?+
No claim of a particular number of leads, signed matters, revenue or search position should be inferred. Google states that automation does not guarantee crawling, indexing or search visibility. Video Intake should be evaluated as an intake and qualification experience, with results measured by the firm.