What kind of custom software can Bosseo build for a law firm?+
Bosseo’s public Custom Software page gives examples including client status portals, intake tools, internal dashboards, referral trackers and tools that address manual operational bottlenecks. The appropriate scope for your firm requires a workflow review.
Can Bosseo connect a new tool to our current systems?+
Bosseo describes connected tools that can work with a firm’s website, intake and dashboard, and gives examples involving CRM, case-management, billing and conflict-check workflows. Compatibility with your specific systems should be evaluated rather than assumed.
Do we need to write a technical requirements document first?+
Bosseo says its process starts with the firm describing the bottleneck in plain English and that Bosseo asks the questions needed to shape the build. You should still prepare the workflow, data, permissions and acceptance questions that matter to your firm.
Who hosts and maintains the software?+
Bosseo’s public page says it hosts and maintains the tools it builds on its dedicated servers and provides updates, fixes and improvements as part of the relationship. Discuss the specific hosting, recovery, access and maintenance scope for your proposed tool.
How should an Eloy firm decide whether custom software is justified?+
Do not use Eloy’s population estimate as a demand or return-on-investment forecast. Compare the cost and risk of the current manual process with the scope of a focused tool, and determine whether an existing product already handles the need adequately.
What should we measure after implementation?+
Measure the bottleneck you selected: for example, manual re-entry events, unresolved handoffs, correction work or interruptions. Define each measure before implementation so the firm can compare actual use with its acceptance criteria without assuming a result.