What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with the flow organized around case types and intended to help the firm review fit, urgency and matter information.
How is it different from a contact form?+
A contact form generally leaves the visitor with an open text field and leaves the team to obtain more detail later. Video Intake uses a guided question path. Whether that is better for your firm should be judged against your practice areas, visitor experience and intake measurements.
Can the flow cover more than one practice area?+
Bosseo’s public page says each practice area can have its own qualification path. During a consultation, confirm how your specific matter types, exclusions, weighting and routing would be configured.
Where does a completed intake go?+
Bosseo states that completed inquiries can arrive with answers attached and describes delivery to an inbox and CRM. It also describes broader automation connections. Confirm the exact destination, systems, permissions and follow-up scope for your firm before making a decision.
Does completing the survey mean the firm accepted the case?+
No. A submitted intake is information for review, not a representation agreement or legal conclusion. Your firm should state what submission means, who reviews it and when an attorney-client relationship can arise.
Will Video Intake guarantee more leads or signed cases?+
No performance result should be assumed. The available product description explains the intended intake experience, but it does not establish a result for your firm. Review your own definitions and records for starts, completions, accepted inquiries, consultations and retained matters.
