What is Bosseo Video Intake?+
Bosseo describes it as a guided video survey that lives on a law firm’s website. Visitors answer questions one at a time, with paths organized around practice areas and qualification information such as case type, urgency and fit.
Can Video Intake be limited to Arizona City or Pinal County matters?+
That is a configuration question for the consultation. Arizona City is in Pinal County, and your firm should decide whether geography is collected as a screening question, used for routing or sent to manual review. The population record does not establish demand or justify a particular geographic rule.
Can our firm choose the questions?+
Bosseo’s public page says flows are built around a firm’s practice areas and that questions can be developed practice area by practice area. Your consultation should determine which questions are appropriate, what information is optional and which answers require human review.
Where does a completed intake go?+
Bosseo states that completed inquiries can be delivered to the team with answers attached and describes case-type tagging, inbox delivery and ecosystem follow-up capabilities. Confirm the exact destination, access controls, routing and responsibilities for your firm before relying on the workflow.
Does Video Intake replace a lawyer or an intake professional?+
No conclusion about staffing should be drawn from the Arizona City population estimate. Video Intake can structure an initial website inquiry, but your firm still needs a responsible person or role to review submissions, handle exceptions, address urgency and decide whether to communicate with the visitor.
How should we judge whether it is working?+
Agree on operational measures such as survey starts, completions, incomplete submissions, fit decisions, response time, escalation frequency and information quality. Do not treat the local population estimate, a search observation or a product description as proof of leads, cases, revenue or rankings.