1. Define what “ROI” means for a Tanaina practice
The dashboard page describes rankings, calls, leads, case types, forms, intakes, source attribution, reviews and revenue signals in one view. Those categories are not automatically the same thing. A call is not necessarily a potential new client; a lead is not necessarily a signed matter; and a matter is not necessarily collected revenue. For a firm serving Tanaina, the first decision is geographic: are you measuring Tanaina alone, Matanuska-Susitna Borough, a wider Alaska service area, or several distinct areas? The Census record identifies Tanaina as a CDP and records its county relationship as Matanuska-Susitna Borough. It does not answer that business question.
Recommended approach
Write down the geographic scope, practice-area scope and conversion definitions before relying on a dashboard. Ask Bosseo to show where those definitions appear and how the firm would review an uncertain or misclassified contact.
