What does Lead Attribution show for a lead?+
Bosseo describes a record containing the channel, referrer, landing page, device, session detail, intake answers, and, where applicable, call information and outcomes. Confirm the fields available for your firm during a consultation.
Can it include phone calls?+
Bosseo’s public product page says calls can join the same journey record, including transcript and case-type information. Ask how that connection would apply to your phone and intake setup.
Does attribution guarantee leads or signed cases in Sterling?+
No claim should be made from Sterling’s population or from attribution alone. The Census estimate does not establish demand, and reporting does not guarantee inquiries, consultations, clients, or revenue.
Do we need to change how staff asks where a caller came from?+
Bosseo says attribution runs behind the scenes and that no manual tagging or “how did you hear about us?” script is required. Your firm should still review its intake and follow-up practices and confirm the applicable scope.
Can we compare pages and channels?+
Bosseo describes roll-ups by channel, case type, and page in its ROI Dashboard. Use those comparisons as evidence for review, not as a promise that a particular Sterling page or channel will perform.
How should we evaluate the product before deciding?+
Bring your current inquiry paths, intake fields, ownership rules, outcome definitions, and reporting questions to the consultation. Ask what can be connected, what will be visible, and how your firm’s own data would be reviewed.